Interestingly, Hispanic consumers in the United States are notably more active online and with social media than peer non-Hispanic consumers. As such, a social media strategy for reaching and engaging these consumers is necessary to maximize your influence and expand your audience. Out of the many research findings available related to this consumer group, the following are a few of special interest from Forrester Research, Inc.
Why are Hispanics more likely to participate in online social networking?
Digitally connected Hispanics are more active creating content and sharing ideas.
Digitally connected Hispanics have a higher level of peer social influence.
Digitally connected Hispanics listen to what others like themselves say.
The most important thing to understand and remember is that people are different and a culture changes even within the same country. Brands who want to appeal to other cultures must understand how to connect with the intended audience, especially when there are different language dialects and ethnic backgrounds to consider.
The benefit to a brand and the value added to customers are particularly important reasons to carefully research and learn about the languages, cultures, and economy within a country or group of interest.
The US Hispanic consumer is flourishing, currently the largest minority market in the United States.
According to the Pew Research Center, an ever-growing number of Spanish-speaking Hispanics in the U.S. utilize online technologies, primarily via mobile devices. According to a Google Consumer Survey, Hispanics are up to two times more likely to buy mobile apps and digital media than non-Hispanics. The rise of mobile device usage makes connecting with Hispanic consumers easier than ever, and the best way to connect is to make all your digital touch points and campaigns as effective as possible for mobile devices.
The U.S. Hispanic consumer is flourishing, currently the largest minority market in the United States. The 2021 Multicultural Economy report from the University of Georgia's Selig Center for Economic Growth details this influential group of more than 62 million people who command nearly $2 trillion in spending ability, which continues to expand.
We want to help you strategically connect with the Hispanic target audience you seek using available resources. In our experience, social media is an important part of a much bigger puzzle: your connection with your audience on all levels of interaction.
01
Right Social Media Platform
Create appealing content and connect visually with Hispanic consumers on the social media platforms they use most often. 80% of Hispanic adults use at least one social media site, according to a Pew Research Center 2021 survey. YouTube and Facebook are the most-used platforms by adults in the United States. The four main platforms used by % of U.S. Hispanic adult consumers are as follows: YouTube (85%); Facebook (72%); Instagram (52%); WhatsApp (46%).
02
Market Language Preferences
The U.S. Hispanic consumer market and language preferences are diverse. While around 55% of Hispanic consumers are bilingual (English & Spanish), 28% speak only Spanish, and 16% speak only English. Incorporating Spanish into your campaigns or running separate campaigns in Spanish will help you expand audience reach.
Create a consistent online experience for Hispanics by advertising and making online content available in Spanish. Ideally, Spanish language support can carry from ads all the way to a Spanish-speaking team member to answer any customer questions.
03
Content for Mobile Devices
Pew Research Center found that Hispanic mobile phone owners are more likely than Anglo mobile phone owners to access the internet—40% vs. 34%. And according to a July 2014 Google Consumer Survey, Hispanics are 1.5 times more likely to buy mobile apps and digital media than non-Hispanics. Don’t miss these opportunities to connect with Hispanic consumers. Be sure to optimize all your digital touch points and campaigns for mobile.
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