Contact Management
Empowering individuals and small businesses to manage customer information, stay connected, streamline processes, and improve profitability.
What is your time worth?
Customer Relationship Management (CRM)
Our technology-supported solutions help professionals and leaders simplify business and non-profit operations focused on prospects and customers.
CRM is best explained as:
- a system that helps business owners and leaders improve customer relationships and assist in customer retention to drive growth.
- a system that uses software and technology to organize customer information, creating a single source of reliable information to track each interaction with a prospect or customer.
CRM is useful for:
- individuals, small businesses, companies, non-profits, and industries of all sizes and types.
- leaders, those supporting leaders, and any departments or divisions of organizations who are responsible for interacting and communicating with customers.
- teams including sales, service, marketing, IT, administration, operations, communications, and more.
CRM is essential because:
- it provides a single, simple, secure, and customizable source of information on customer interactions.
- it keeps leaders and organizations both organized and focused on revenue-generating activities.
- it brings teams together by sharing information that makes fulfilling responsibilities easier.
- it helps leaders save time, work more efficiently, unlock opportunities, and serve customers better.
With CRM solutions, you can:
- centralize client information;
- track customer interactions;
- support strong customer relationships;
- discover insights to drive sales and growth;
- streamline processes;
- improve revenue;
- close deals faster;
- increase returns on investment;
- improve customer satisfaction;
- facilitate repeat customers;
- decrease IT costs and systems;
- scale operations efficiently;
- and more!
How It Works:
We get to know
what you need.
Do you need to organize your existing customer / client / participant data so that you can find it? Do you need to know with whom you have been in contact and when? Do you need a way to easily follow up?
We curate your
optimal solutions.
We offer solutions tailored to meet your needs at the lowest possible cost to relieve the administrative burden that comes with running a small business or organization.
We streamline onboarding.
We partner with you to implement and streamline your curated solutions to help build stronger, more efficient, and more capable systems that ensure nothing falls through the cracks.
We give you back your time.
Imagine (or re-imagine for that matter) what you could accomplish using the time you reclaim to refocus and invest your expertise to take your business or organization to the next level.
From Possibility to Implemented Process
Whatever your goal, we can help you meet it.
Cost Effective Services
Whether you need help to gather and organize existing data or ongoing data management and support, we help you implement CRM systems to meet your needs.
Ready Support
Service with high-level support from your Digital Netword team: no more need to manage everything yourself!
Endlessly Scalable
Fractional support that meets your needs and grows with you. We meet you where you are and help you to get where you want to go.
Private and Confidential
Strict privacy and security protocols and use of encrypted, cloud-based tools enable us to safeguard clients and their information.
Ready to take the next step and organize your data, insights, and communication?
Explore Additional Solutions:
Website Solutions
Establish and display your credibility and authority online with a modern, polished home on the web. Showcase your expertise, mission, products, or services.
Email Solutions
Create a professional, respectable image and direct line of communication with your customers. Drive profits and participation while you serve your customer community.
Bookkeeping Solutions
No more bookkeeping as an afterthought. No more disorganization. Managing your bottom line is the difference between success and failure.